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Last updated: Please read these Returns Policy conditions carefully before using the website (the “Service”). The Terms of Use (“Terms”, “Terms of Use”) are operated by (“us”, “we”, or “our”). Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms & Conditions apply to all visitors, users and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service. Returns & Cancellations We want you to be completely satisfied with your purchase, but, if for any reason you are not happy with your order, you may return it for refund or exchange within these terms. Returns, refunds, and cancellations are at our discretion, unless you have a Consumer Cancellation Right or faulty/defective product any cancellations. To enquire if you want to cancel or return products bought from us, please email or call us with your order number, postcode and phone number. If we do accept a return of the product(s), they must be returned in their original condition within 30 days of the date of delivery to you. We’ll then arrange for the product(s) to be collected by our nominated carrier and we may deduct a restocking charge from the amount of your refund. We may cancel a contract under these Terms & Conditions immediately, by giving you written notice of termination, if: (a) you fail to pay, on time and in full, any amount due to us under that contract; or (b) you commit any material breach of that contract. You may cancel a contract under these Terms & Conditions immediately, by giving us written notice of termination, if we commit any material breach of that contract. If you are a business customer, we may cancel a contract under these Terms & Conditions by written notice to you if: (a) you cease to trade; (b) you become insolvent or unable to pay your debts within the meaning of the insolvency legislation applicable to you; (c) a person (including the holder of a charge or other security interest) is appointed to manage or take control of the whole or part of your business or assets, or notice of an intention to appoint such a person is given or documents relating to such an appointment are filed with any court; (d) the ability of your creditors to take any action to enforce their debts is suspended, restricted or prevented, or some or all of your creditors accept, by agreement or pursuant to a court order, an amount of less than the sums owing to them in satisfaction of those sums; or (e) any process is instituted which could lead to you being dissolved and your assets being distributed to your creditors, shareholders or other contributors. We may cancel a contract under these Terms & Conditions by written notice to you if we are prevented from fulfilling that contract by any event beyond our reasonable control, including without limitation any unavailability of raw materials, components or products, or any power failure, industrial dispute affecting any third party, governmental regulations, fire, flood, disaster, riot, terrorist attack or war. Consequences of order cancellation If a contract under these Terms & Conditions is cancelled in accordance with the above section: (a) we will cease to have any obligation to deliver products which are undelivered at the date of cancellation; (b) you will continue to have an obligation where applicable to pay for products which have been delivered at the date of cancellation (without prejudice to any right we may have to recover the products); and (c) all the other provisions of these Terms & Conditions will cease to have effect, except some Sections at our discretion, will survive termination and continue in effect indefinitely. Contact Us If you have any questions or enquiries, before and after delivery along with access limitations, please contact us.

Last updated: Please read these Delivery Policy conditions carefully before using the website (the “Service”). The Terms of Use (“Terms”, “Terms of Use”) are operated by (“us”, “we”, or “our”). Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms & Conditions apply to all visitors, users and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service. Delivery information after purchase Delivery window Deliveries are typically made between 7:30 AM and 5:00 PM, Monday to Friday (excluding Bank Holidays) within mainland UK. We are currently unable to offer timed delivery options. Signature requirement In most circumstance, we expect deliveries to require a signature upon receipt. Please ensure someone over the age of 18 is present to receive the delivery. Handling and scheduling Deliveries are kerbside only. The delivery driver is not insured to carry materials inside your property and we suggest having your own offloading equipment for large or heavy items, which can be discussed prior to the delivery date. We also recommend scheduling tradesmen after confirmation of successful delivery. We cannot be held responsible for any costs incurred due to late deliveries impacting those tradesmen. Vehicle size and access Deliveries are made using our preferred transport that varies in size depending on the products to deliver, normally on standard, rigid, curtain-sided vehicles ranging from 26 to 32 tonnes (similar in size to a double-decker bus). Therefore we suggest to consider access limitations. In case of access restrictions or the absence of a recipient during the initial delivery attempt, our distribution points will incur re-delivery and restocking charges, which are determined on an individual basis from us to the customer. Need to knows for our delivery service Unfortunately, we will not accept orders with discrepancies between the payment card billing and shipping addresses, which may be subject to cancellation or an insecurely detected transaction. Therefore, please enter your registered payment card address properly during checkout. Delivery exclusions for orders Deliveries to the parts of Scotland and Ireland with following postal codes may incur additional charges or require a separate delivery quote, when we receive the order: KW, AB, DD, PH19-PH48, ZE, BT, KW, IV, HS, IM, JE, GY, LL, KA, PA, PH, HS, DG9, DG8, SY14-SY25, PO30-PO41, LA11-LA22, CA6-CA28, SA. We recommend applying for the quotation prior to placing your order for delivery to these areas. Deliveries can only be made to the address specified in the original online order. Contact Us If you have any questions or enquiries, before and after delivery along with access limitations, please contact us.

Last updated: Please read these Terms & Conditions carefully before using the website (the “Service”). The Terms of Use (“Terms”, “Terms of Use”) are operated by (“us”, “we”, or “our”). Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms & Conditions apply to all visitors, users and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service. Intellectual Property The Service and its original content, features and functionality are and will remain the exclusive property of and its licensors. Links to other Websites Our Service may contain links to third-party web sites, our company group such as Elite GSS Ltd, or services that are not owned or controlled by . has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services. We strongly advise you to read the Terms & Conditions and privacy policies of any third-party web sites or services that you visit. Termination We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability. Governing Law These Terms shall be governed and construed in accordance with the laws of United Kingdom without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service. Changes We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service. Contact Us If you have any questions about these Terms, please contact us.

Last updated: Please read this Privacy Policy carefully before using the website (the “Service”) that is operated by (“us”, “we”, or “our”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service. We will not use or share your information with anyone except as described in this Privacy Policy. We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms & Conditions, accessible at Information Collection and Use While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information (“Personal Information”) may include, but is not limited to: Name Email address Telephone number Address Log Data We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics. Cookies Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. Service Providers We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. Security The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. Links to other Websites Our Service may contain links to our business group, such as Elite GSS Ltd, or other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services. Children’s Privacy Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately. Changes to this Privacy Policy We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Contact Us If you have any questions about this Privacy Policy, please contact us.